The FPA Job Bank is a service provided to the legal community.   Prospective employers are encouraged to utilize this service by contacting the Job Bank Chair Person with details about the position they seek to have filled. 

All inquiries by paralegals about job openings are confidential.

Current job openings are listed below:
(as of 3/7/2024)

More info on the below positions can be found at and selecting “Fresno” from the Locations.

Seeking eDiscovery Specialist

The CA Civil Rights Department is recruiting for an eDiscovery Specialist. This is a paralegal position specializing in eDiscovery work, supporting our litigations and investigations. Applicants can read about the job, see the duty statement, minimum qualifications, and apply online here: CalCareers

Case Administrator (Legal Service Administrative Support Associate)


Looking for an exciting opportunity in the legal industry? We have the perfect job for you! Our team of dedicated professionals is looking for an administrative support specialist to work with us on arbitration and mediation cases in Fresno, CA.

As part of our team, you will have the opportunity to work on challenging arbitration and mediation cases and contribute to the success of our clients. You will be responsible for providing administrative support in accordance with the rules and procedures of the AAA and applicable law. If you have a passion for professionalism, client service, communication, and problem-solving skills, we want to hear from you!

In addition to a competitive salary range of $47,500 – $51,500/year, we offer a 7.5% quarterly incentive opportunity to reward your hard work. Our employees enjoy rewarding careers in a fast-paced, results-driven environment and we have been recognized as one of the 50 best nonprofits to work for by the Non-Profit Times. We also provide comprehensive benefits, including medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. With our supportive work culture and excellent benefits package, you will feel valued and appreciated as a member of our team.

Don’t miss out on this exciting opportunity to advance your career. Apply today and join our team of professionals!


  • As a key member of our team, you will be responsible for administering arbitration and mediation cases and performing various administrative tasks.
  • As an effective communicator, you will maintain regular contact with party representatives, arbitrators and mediators through phone, email, and letter. In addition, you will maintain and update case files and documents in our online case management system (PRISM), ensuring the confidentiality of case information and records in accordance with our information security and data privacy policies.
  • You will have the opportunity to showcase your strong problem-solving skills by proactively identifying case management issues and taking appropriate action to resolve them. You will also assist in coordinating, initiating, and administering conference calls and video conferences.
  • You will apply correct case fee schedules, accurately calculate and allocate billings/cancellations based on fee schedules and contractual agreements, and explain fee calculations and billing processes to customers.

We value employee growth and offer opportunities for professional development. You will have the chance to attend on-site and in-person meetings and training sessions to further your career in this field.  So, if you are looking for a challenging and rewarding career opportunity in a supportive and collaborative environment, look no further! Apply today and become a part of our dynamic team.


Our ideal candidate is someone who is detail-oriented, organized, and able to work independently with minimal supervision. You should also possess strong interpersonal skills and be able to respond to inquiries from clients, client representatives, and arbitrators in a timely and courteous manner.

To qualify for this role, you should have an Associate’s degree (or higher) in business or a related discipline, and possess 2-4 years of relevant work experience in customer service, case administration, or a legal environment. Alternatively, you can have an equivalent combination of education and work experience.

Excellent language skills are a must-have for this position, as you will be required to read and interpret documents such as legal files, business correspondence, and procedure manuals. You should also have the ability to write routine reports and business correspondence, and speak effectively, both in person and by telephone, to customers, arbitrators, mediators, or employees of the organization.

You should have intermediate proficiency with Microsoft Outlook, Word, Excel, and web-based case management systems to be able to perform the duties of this role effectively.

The American Arbitration Association is an equal opportunity employer (EEO) and we value diversity in our workplace. We consider all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Part-Time Legal Technician$27.89 – $33.90/hr.

The PositionThe San Joaquin Valley Air Pollution Control District is searching for a Part-Time Legal Technician who will assist the District’s Legal team with administrative support and specialized legal support functions on a 20-hour per week basis. The current vacancy is located in the Fresno Office. In addition to a competitive salary, the District offers benefits, a generous leave policy, a flexible work schedule and more! 

Our agency is in the heart of the San Joaquin Valley and our mission is to improve the health and quality of life for all Valley residents through efficient, effective and entrepreneurial air quality management strategies. We pride our agency on not only high-quality technical work, but also exceptional customer service. Our customers include the public, the regulated community, other agencies, and fellow employees. The principles of our STAR (Service, Teamwork, Attitude and Respect) culture creates an atmosphere in which providing exceptional service, demonstrating effective teamwork, maintaining a positive attitude, and showing respect to others is a key part of every employee’s job.  As such, the candidate selected should actively promote the District’s STAR culture. Responsibilities include regular contact with governmental officials, the Governing Board Members, representatives of business and community organizations, the public, and all levels of District personnel therefore, this position requires the frequent use of discretion, initiative, and independent judgment.  

The ideal candidates will possess knowledge of: legal office terminology, phraseology, procedures, and the format for legal documents; principles and practices used in the preparation, maintenance and progression of case files/legal files; legal reference materials; techniques for legal calendaring; office administrative, secretarial practices and procedures; correct English usage, including spelling, grammar, punctuation, and vocabulary; business arithmetic, including percentages and decimals; AND skill in:  preparing routine legal documents and briefs with minimal attorney supervision using Microsoft Word, including preparation of Tables of Contents and Tables of Authorities; compliance with formatting and filing requirements of rules of court and local rules; preparing clear, concise and comprehensive records, reports and other written material; preparation of spreadsheets for internal, organizational purposes using Microsoft Excel; using initiative and independent judgment within established guidelines; operating standard office equipment and typing accurately at a rate of 50 net words per minute from printed copy.

Education and Experience: Requires education equivalent to a high school diploma AND completion of two years of college OR post high school technical program with an emphasis in legal office practices and business law AND at least one year of experience in a law office setting involving the preparation and filing of a variety of legal documents in a litigation setting; OR completion of an accredited paralegal training program. Related experience may be substituted for education on a year for year basis.

Other Requirements:  Must possess a valid California Driver License and meet the automobile insurability requirements of the District.  Must be able to attend work on a daily basis as scheduled.

Selection Process: Interested individuals must submit a completed official SJVAPCD application and supplemental application. Application materials must be submitted on our website at by 5:30 p.m. on Monday, August 21, 2023.    

All applications materials will be screened based on the necessary employment standards for the position. Those candidates, who are deemed to be more qualified, based on relevant education and experience will be invited to participate in an oral examination.  Employment consideration will be weighted as follows:  Written Exercise: Pass/Fail; Oral Examination: 100%. 

San Joaquin Valley Air Pollution District participates in the E-Verify Program. For more information visit   EOE

Senior Director of Human Resources (Phoenix, AZ)

Moving to the Valley of the Sun in Phoenix, Arizona?

Senior Director of Human Resources (Phoenix, AZ) – JO# 30093:

If you are ORGANIZED with STRONG LEADERSHIP qualities, then this PRESTIGIOUS national law firm wants you as part of their management team! 


  • Working together with other senior management implementing HR strategies, policies, and procedures
  • Developing and administering compensation and benefit programs
  • Overseeing performance evaluation processes
  • Providing guidance and support to other administrators and/or managers
  • Supervising all employee training
  • Managing HR budgets and creating reports


  • Bachelor’s degree in HR/Business Admin, or related field (Masters, preferred)
  • SHRM certification preferred
  • 10+ years’ experience in HR management, preferably in law firm or professional services environment
  • Excellent communication practices with relationship-building skills


  • Salary – $120k+, DOE.
  • Competitive compensation and benefits package including comprehensive medical, dental, and vision insurance; firm paid life, disability and long-term care insurance, domestic partner benefits; a generous paid time off policy; retirement savings plan with employer profit sharing contributions; nine paid holidays; well-being programs and activities; a 24/7 employee assistance program with confidential counseling; and more!  We enjoy a casual atmosphere and attire.   

CONTACT: Send resume to Sue Morton,

Litigation Paralegal

Whitney, Thompson & Jeffcoach, LLP, is seeking an experienced paralegal to assist our team’s busy business litigation practice. The candidate will be expected to assist attorneys in preparing judicial council forms, including but not limited to unlawful detainer actions, collections actions, and default judgment packages; facilitating all aspects of document management, including subpoenaing, gathering, summarizing, and producing documents; and overflow secretarial functions as needed.


·       At least three years of experience in a litigation practice

·       Paralegal certificate

·       Demonstrated ability to work as part of a team

·       High level ability to work independently

·       Must possess a high degree of technical proficiency in Microsoft Office (Microsoft Word, Outlook, Excel and PowerPoint), and be able to work well in a paperless environment

Salary range is $30 to $40 per hour, dependent on skill level and experience. Other benefits include medical, dental, vision and 401k program.

Resume submissions can be emailed to All submissions will be treated as confidential.

Legal Secretary

Whitney, Thompson & Jeffcoach, LLP, is hiring a legal secretary to assist our team’s
busy business litigation attorneys. The candidates must have excellent word processing skills and be proficient in formatting, typing, redlining, calendaring, and office filing. High-quality work is a must.


·       At least three years of secretarial and/or paralegal litigation experience is a must

·       Attention to detail

·       Demonstrated ability to work as part of a team

·       Must possess a high degree of technical proficiency in Microsoft Office (Microsoft Word, Outlook, Excel and PowerPoint), and be able to work well in a paperless environment


·       Proofreading and redlining work for accuracy, format, grammar, and punctuation

·       Experience and comfort without supervision needed in preparing legal documents for filing and service with courts and opposing counsel

·       Maintaining schedules/calendaring

·       Assisting with trial preparation

·       Performing secretarial functions associated with firm administrative tasks, including maintaining paperless litigation files, processing new client/matter requests, client bills, time reports and expense reports

·       Completing other job duties as assigned

Salary range is $25 to $36 per hour, dependent on skill level and experience. Other benefits include medical, dental, vision and 401k program.

Resume submissions can be emailed to All submissions will be treated as confidential.

Paralegal Opening at Sandhu Perrine Law Group

Sandhu Perrine Law Group, APC is seeking an experienced Litigation Paralegal for a full-time position. 

Job Summary 

Insurance defense firm seeks a hardworking, organized, professional and positive Paralegal to join our team. We have offices in Sacramento and Redding and are experiencing tremendous growth. We represent a variety of nationally recognized companies in the areas of Bodily Injury, Transportation, Construction, and Premises Liability. This is a great opportunity for Paralegals looking to grow their career and lay down some roots with our firm.  

Our ideal applicant is steady under pressure, proactive, and capable of juggling priorities when faced with the rigorous and fast-paced demands of litigation. 


Your duties will include preparing record summaries, discovery, discovery responses, and disclosures. You will also be responsible for preparing and organizing documents for trial, as well as drafting pleadings and correspondence, and proofreading all such documents. You will be expected to display a thorough understanding of state rules, legal ethics, and professional practice standards.  

1.       Case management from inception through trial/settlement 

2.       Draft pleadings, discovery, and routine correspondence 

3.       Obtain, review, and analyze various records, reports, and other case materials 

4.       Communicate with clients, office staff, and attorneys 

5.       Perform legal research 

1.       Trial preparation as needed 

Benefits Package 

1.       Health Insurance 

2.       Health Savings Account (HSA) 

1.       Dental 

2.       Vision 

3.       401K 

4.       Positive Work Environment 

5.       Continuing Education 

1.       Professional Development 


Must have 2+ years of related experience that demonstrates analytical and written research capabilities. Must have paralegal certificate in the appropriate jurisdiction. Insurance defense experience preferred.  


Paralegal Opening at McCormick Barstow LLP

McCormick Barstow LLP has an opportunity available for a certified paralegal.


  1. Paralegal certificate required;
  2. Litigation experience in insurance defense a plus;
  3. Excellent writing and verbal communication skills; and
  4. A firm understanding of civil litigation procedures.


  1. Meet with clients to review and obtain documents;
  2. Ability to use various e-discovery tools;
  3. Review and analyze discovery responses and/or large amounts of data;
  4. Prepare meet and confer letters;
  5. Experience reviewing medical records;
  6. Ability to work with various experts;
  7. Draft objections and discovery responses to review with clients for final attorney review;
  8. Ability to work as a member of a practice group team, for multiple attorneys;
  9. Pleasant and professional demeanor.

Law Office of Roger Nuttall

Legal Secretary Position in Criminal Defense Firm

Salary:  $25+ depending on experience

Job Type:  Full time

Qualifications: Associates of Science degree or extensive experience

Legal Secretary:  5 years or more in the criminal defense law area

WordPerfect (preferred) and Word (Microsoft Office Suite), Abacus Law (or equivalent case management software experience, and Adobe Acrobat.

Full Job Description:

A LEGAL SECRETARY position is immediately available in a well-established, face-paced law firm in Fresno, California, specializing in criminal defense with a large case load.  

Responsibilities include:

Support attorney with case work.

Intake of new client calls, as well as client telephone calls

Open new criminal case files and preparing case initiation documents

Scheduling appointments, hearing dates, telephone conferences, etc.

Knowledge of California Rules of Court, etc.

Serve as point of contact for attorney, clients, and other personnel concerning cases.

Draft correspondence as necessary.

Transcribe dictation; typing 60 wpm at a minimum.

Electronic and paper filings with state and federal courts, including appellate courts.

Trial preparation:  subpoena preparation, file organization, trial exhibits, etc.

Additional information:

40 hrs/week; full time; occasional overtime

Health insurance

Hours:  8:00 a.m. to 5:00 p.m.  Mon-Fri

Compensation:  DOE

Paid sick time and vacation time

Please submit resume to

Paralegal – Estate Planning/Trusts & Estates

Baker, Manock & Jensen, a full-service AV-rated law firm in Fresno, CA, seeks a full-time

Paralegal with at least three years of experience in Estate Planning/Trusts & Estates. This position is a fantastic opportunity to showcase your analytical and multi-tasking skills in a hands-on role working collaboratively with the firm’s clients and employees.

Essential Duties include (but are not limited to):
  • Preparing documents for attorney review, including drafting trust and estate documents, all phases of trust and estate administration and accountings, researching and drafting deeds and related documents for transfer of real property title, etc. ;
  • Filing court documents and overseeing probate and trust administration matters;
  • Maintaining client files in accordance with Firm guidelines;
  • Communicating with clients verbally and in
The desired candidate will possess these qualifications:
  • 3 years experience in estate planning, probate, and/or tax matters;
  • Excellent written and verbal communication skills;
  • Ability to multi-task with a high level of attention to detail;
  • Ability to maintain strict confidentiality;
  • Ability to plan for and adhere to deadlines;
  • Proficiency with Microsoft Word, Excel, and Outlook;
  • Paralegal certificate by a program approved by the American Bar Association

The position offers a competitive salary plus an attractive benefits package. An Equal Opportunity Employer.

Apply Here:

Contract Paralegal – Civil Litigation– Petrie Leath Larrivee & O’Rourke, LLP (Fresno)

Law Firm is seeking a Contract Paralegal, must possess a Paralegal Certificate. The candidate should be familiar with summarizing of written discovery and medical records, and be able to efficiently respond to written discovery. We offer a flexible work schedule. The firm uses Abacus, Outlook, Word and Word Perfect.

Please submit your resume to

Litigation Secretary

Baker, Manock & Jensen, a full -service AV-rated law firm in Fresno, CA, seeks a full- time Litigation Secretary. This position is a fantastic opportunity to showcase your multi-tasking skills in a hands-on role working collaboratively with the firm’s clients and employees.

Essential Duties include (but are not limited to):
  • Managing attorneys’ calendars, dockets, and appointments;
  • Preparing documents for attorney review, including correspondence, memoranda, reports, court documents, and other legal proceedings;
  • Cross-training with and supporting other legal secretaries;
  • Maintaining client files in accordance with Firm guidelines;
  • Communicating with clients verbally and in
The desired candidate will possess these qualifications:
  • Comprehensive knowledge of legal guidelines e., local, federal, and state;
  • Excellent written and verbal communication skills;
  • Ability to multi-task with a high level of attention to detail;
  • Maintains strict confidentiality;
  • Proficiency with Microsoft Word and Outlook;
  • Paralegal Certificate by a program approved by the American Bar Association is
  • Notary Public Certification

This position offers a competitive salary plus an attractive benefits package. An Equal Opportunity Employer.

Apply Here:

Law Office Support Services (“LawSprt”) 

Probate Paralegal –Contract paralegal to prepare probate pleadings and help oversee several probate cases from open to close in the State of California. 

The right candidates should have strong written and verbal communication skills, outstanding organizational abilities, and above average analytical skills along with a strong work ethic. Candidates that will be considered for these positions should have a minimum of 5 to 10 years of probate experience, should be proficient in Excel and Microsoft Word, and possess exceptional computer skills which are essential for this position. Paralegal certification, advance certification, or college degree is preferred.  Knowledge of state specific filing/e-filing systems is required. Qualified applicants should send their resume to Margo T. Valenti, CEO with cover letter by e-mail to:

Legal Assistant/Calendaring

Fish Fishman, Larsen & Callister, an established law firm located in Northeast Fresno, seeks a full-time Legal Assistant to maintain the office’s calendar system and support the firm’s business-related matters.

Essential duties include, but are not limited to:

  • Maintaining the office’s calendar system; calculating and entering litigation deadlines for State and Federal courts into a calendaring system;
  • Preparing and distributing master calendar updates to attorneys and legal staff;
  • Assisting legal secretaries with preparing pleadings and other documents for filing;
  • E-filing in jurisdictions;
  • Obtaining pleading information from online

The ideal candidate will possess the following:

  • 2-3 years recent experience with a civil litigation firm;
  • Knowledge of civil procedure (or litigation) deadlines required;
  • Demonstrated experience with federal and state court filing procedures;
  • Ability to type 60 wpm; typing certificate required;
  • Extremely detail-oriented and a self-starter with strong organizational skills;
  • Excellent written and verbal communication skills;
  • Proficiency in Microsoft Office Suite (Word, Excel, and Outlook) Adobe Pro, Judicial Council Forms, and e-filing, required;
  • Hands-on experience with legal correspondence is a plus!
  • Experience with ProLaw and Tabs3 a plus;
  • High School diploma required; Associates degree

Compensation: $18-$22 depending on experience, plus an attractive benefits package including medical, vision, basic life and 401K.

An Equal Opportunity Employer.

For inquiries by telephone, call Sierra HR Partners (559) 431-8090.

Litigation Paralegal

Seeking experienced litigation paralegal. Plaintiff’s employment and personal injury experience preferred. Sole practitioner. Friendly office, competitive pay and benefits.

Dean B. Gordon

Law Office of Dean B. Gordon

1220 East Olive Avenue

Fresno, California 93728

T: (559) 221-7777

F: (559) 221-6812

C: (559) 779-4907

·         DEU announcement (This announcement is open to any U.S. Citizen – you do not have to be or have been a federal employee to apply under this announcement – if you have never been a competitive service federal government employee, you should apply under this announcement.  Current or former Federal employees may also apply under this announcement.) – this announcement closes on Friday, November 27, 2020:

·         Merit Staffing announcement (This announcement is open to current/former competitive service federal employees, as well as certain veterans and those eligible for non-competitive appointment under special hiring authorities – please read the information in the “Who May Be Considered” section to ensure you are eligible to apply under this announcement.) – this announcement closes on Friday, November 27, 2020:

Legal Secretary – Baker Manock & Jensen (Fresno)

Baker Manock & Jensen has a career opportunity for an Estate Planning/Trusts and Estates Legal Secretary.

Job Qualifications:

Notary required

Paralegal certificate preferred

Minimum of three years relevant experience

Excellent written and verbal communication skills

Exceptional keyboarding and data entry skills

Proven ability to multi-task and prioritize in a deadline driven environment

Proficient in Word/Excel

To apply for the position please email (in PDF format) your cover letter and resume. Be sure to reference “Legal Secretary – Estate Planning” in the subject line.

Compensation is commensurate with experience. Excellent benefits and working environment.


Job Type: Full-time

Litigation Paralegal/Legal Assistant – Baker Manock & Jensen (Fresno)

Baker Manock & Jensen, a full-service AV-rated law firm in Fresno, California, has a career opportunity for a Litigation Paralegal who has thorough knowledge of state and federal court rules, litigation procedures and discovery processes.

Job Qualifications:

Paralegal certificate required

Experience with Trial Prep and large cases

Comprehensive knowledge of specific legal guidelines (i.e. local, federal and state court rules, calendaring, filing and e-filing procedures)

Exceptional attention to detail

Excellent written and verbal communication skills

Keen proofreading abilities

Proficient in Word/Excel

Proven ability to multi-task and prioritize in a high-pressure, deadline driven environment

Successful candidate will be organized, self-motivated, and a team player

To apply for the position please email (in PDF format) your cover letter and resume. Be sure to reference “Litigation Paralegal” in the subject line.

Compensation is commensurate with experience. Excellent benefits and working environment.


Job Type: Full-time

Litigation Paralegal

Fresno-based civil litigation law firm with an emphasis on public entity defense is seeking a paralegal with civil litigation experience. The ideal candidate is organized, detail-oriented, and interested in joining a growing law firm which meets the minimum qualifications listed below.


• _2-4 years Civil Litigation Paralegal experience, preferably with an emphasis in insurance-based defense work.

• _Proficiency in Microsoft Office 2010 or above (Word, Outlook, Excel, PowerPoint) and PDF software (Adobe Acrobat) or their equivalents.

• _Working knowledge of current State and Federal Court rules of civil procedure with proficiency in litigation deadline/calendaring rules.

• _Proficiency in state and federal court filings, service of process, and third-party discovery.

• _Experience in drafting of written discovery (requesting and responding), deposition preparation, discovery and other pre-trial motions, settlement agreements, document and evidence handling, and trial preparation.

• _Proficiency in organizing and summarizing discovery and investigation material, including identifying meet and confer issues and drafting related correspondences and/or motions.

• _Experience in preparation of documents for production, including redacting confidential information, Bates-stamping, and privilege logs.

• _Experience in organization of documents, chronological order, and preparation of working binders for use in case development.

• _Experience in trial support, including preparation of exhibit and witness lists, trial binders, and witness coordination in advance of and during trial.

• _Proficiency in basic legal research and investigation, including background checks and research of registered agents and corporation/asset information.Job Type:

Full-time, permanent position to work on-site in the office during regular business hours. No remote working, unless local order requires. Salary dependent on experience and demonstrated proficiency. Medical/Vision/PTO benefits

Paralegal Wanted

Local and well established law firm is seeking a Paralegal with Trust & Estate Administration experience, including accountings. Responsibilities will include the following: candidate will assist Attorneys in the preparation of fiduciary and estate tax returns, fiduciary accounting and documents for tax audits; administration of trust & estates accounts, including disbursements, bill paying and bank account reconciliations, management of assets, collections, distribution transfers and valuations; initiate and respond to correspondence and phone calls from clients, government agencies and other parties regarding estates.

Requires proficient understanding of estate planning and administration of trust and probate estates.
Will be directly responsible for monitoring assets transfers.
Must have strong understanding of financial reports.
Will prepare probate documents including accounting reports, petitions, and court orders.
Qualified candidates will possess the following:
Bachelor’s degree in related discipline and paralegal certificate with a minimum of three or more years’ experience as a trust and estate administration paralegal in a law firm environment.

Salary 70-80K

Please contact Daphne Boyd at

Experienced Bankruptcy Paralegal

Large preeminent firm in Fresno is seeking an experienced bankruptcy paralegal to support its Creditor’s Rights & Insolvency Practice Group. Responsibilities will include, but are not limited to, assisting attorneys with various aspects related to the enforcement and protection of creditor’s rights, preparing reaffirmation agreements and supporting documentation, researching bankruptcy petitions and other applicable bankruptcy filings, and initiating and responding to correspondence from clients and other parties.     


  • Bachelor’s degree accompanied by a signed Declaration of Profession under Business and Professions Code Section 6450; or a paralegal certificate 
  • Litigation experience with a focus on creditor’s rights is required
  • Broad knowledge of federal bankruptcy procedures
  • Proficiency in the common collection of Microsoft Office software is preferred
  • Strong organizational skills, detail-oriented, and the ability to manage several projects to completion on a deadline
  • Strong interpersonal skills and the ability to interface with all levels within the firm and externally with clients and other professionals, as needed
  • Non-smoking, please
  • Salary 60-75K

Please contact Daphne Boyd at


Whitney, Thompson & Jeffcoach, LLP, is hiring experienced paralegals to assist our team’s busy business litigation practice. The candidates will be expected to assist attorneys in the preparation of pleadings, propounding discovery and subpoenas, managing e-discovery, conducting basic legal research, facilitating all aspects of document management including gathering, summarizing and producing documents, and working with clients.


  • Paralegal certificate
  • Experience with litigation
  • Demonstrated ability to work as part of a team

Salary dependent on skill level and experience and medical benefits are provided.

Resume submissions can be emailed to All submissions will be treated as confidential.

Small Claims/Civil Limited Advisor

Reports to: Director of Mediation Services

Classification: Non Exempt

Location: Fresno County

Purpose: To provide excellent customer service by responding timely and professionally to parties who call or come in requesting information/advise on; Small Claims, Landlord –Tenant, Consumer Credit and Protection, Personal Injury, Property Damage, Civil Harassment, and Elder Abuse, Restraining Orders, Name Changes, Emancipations, mediation services, and ADR services. Environment: The Better Business Bureau is a non-profit membership organization (501C6) and manages a Foundation (501c3) that provides for mediation services. The headquarters are located in Fresno with branch offices in Bakersfield, and Visalia, serving customers in 11 counties of Central California and Southern California by providing reliability reports on companies and charities, advertising review, and dispute resolution through conciliation, mediation, and arbitration.

The following is a list of major duties and responsibilities for this position, along with certain supportive duties. It is not all-inclusive. Other duties and responsibilities may be added as needed, and in addition, management, as appropriate, may modify this job description. Other duties may include such things, for EXAMPLE, as BBB customer services, and assisting the BBB in any office needs that arise.

Essential Duties and Responsibilities:

1. Contribute to excellent customer service by greeting parties in person and answering phones and returning calls in a timely and professional manner.

2. Provide excellent customer satisfaction by providing accurate information and/or referrals to inquirers.

3. Provide counseling on rights and Small Claims, Landlord –Tenant, Consumer Credit and Protection, Personal Injury, Property Damage, Civil Harassment, and Elder Abuse, Restraining Orders, Name Changes, Emancipations, mediation services, and ADR services.

4. Assist with, and review how to prepare and file Judicial Council forms properly.

5. Explain procedures relevant to the designated documents to be filed with Court.

6. Provide detailed instructions on how to file and serve a petition, the conduct of hearings, and the service of order after hearing.

7. Maintain neutrality when dealing with parties.

8. Make referrals to government and social service agencies.

9. Review all intake forms.

10. Responsible for keeping daily walk-in and phone log accurate.

11. Responsible for inputting calls, including phone messages into Excel.

12. Must input all cases are into Excel.

13. Must complete data entry in STARS.

14. Responsible for drafting monthly reports to be reviewed by the Director.

15. Responsible for circulating monthly reports after approval to the Court.

16. Work professionally with all court and BBB staff.

17. Contribute and/or participate in training as needed.

Supportive duties and responsibilities:

1. Support other staff as needed, including staff outside of the Small Claims Advisor department.


1. Minimum 2 years of college; or equivalent in education and experience

2. Minimum 2 years of experience in customer service that involves problemsolving and/or dispute resolution/grievances.

3. Paralegal, legal secretary, law student, or a person experienced in similar duties.

Behavioral Skills:

1. Professional demeanor: Able to conduct self in a competent, efficient manner; personable without being overly friendly and talkative; focused.

2. Communication skills: Clearly present information verbally and in writing; influence or persuade others through oral and written presentation in positive or negative circumstances; listen well; read and interpret information.

3. Assertiveness: Able to express opinion maturely in spite of disagreement; accurately communicate with others regardless of their status or position.

4. Policy and Procedures: Relate to routine operations in a manner that is consistent with existing solutions; conform to established policies and procedures; document work.

5. Team Building: Able to work with people in a manner to build high morale and

group commitments to goals and objectives.

6. Leadership: Able to influence the actions and opinions of others in the desired direction; to exhibit judgment in leading others to achieve goals.

7. Decision Making and Problem Solving: Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics.

8. Perceptivity: Interpret verbal and non-verbal behavior; develop accurate perception and understanding of others’ feelings, needs, values, and opinions; to be sensitive to and aware of personality differences and conflicts.

9. Organization and Planning: Organize and schedule people and tasks; develop realistic action plans while being sensitive to time and resource constraints.

10. Confidentiality: handle all confidential issues appropriately; do not share with others who do not need to know.

11. Integrity: demonstrates trustworthiness.

12. Detailed – in every form and answer, be as clear, honest, ethically, and detailed as possible.


1. CA drivers license and reliable transportation

2. Computer literate MS Office products (Excel and Word)

3. Basic writing skills

4. Bilingual (Spanish)

5. Meet California Code for Small Claims Advisor

6. Pass a BBB background check and Live Scan by the court

Physical Requirements:

Must be able to listen and provide assistance to consumers in person, or by phone, in addition to email, and then analyze and respond professionally when providing instructions to the consumer. Proficient written and verbal communication skills needed by phone and in person. Must be able to enter data, write reports. Some lifting, bending, stooping, stretching, and reaching as needed to move supplies, files, and materials.

Small Claims/Civil Advisor – Excellent learning environment with great opportunities!

Come work as a Small Claims/Civil Advisor at an established organization that offers an abundant benefits package with opportunities to learn alongside esteemed and professional leaders.

The Company:

The Better Business Bureau serving Central California and the Inland Empire has been a relevant, professional, and reliable service-centered organization for 70 years. Better Business Bureau Serving Central California & Inland Empire Counties is a nonprofit organization focusing on advancing marketplace trust. We are one of over 100 independent BBB organizations operating in the United States, Canada, and Mexico, coordinating under the Council of Better Business Bureaus in Arlington, Virginia.

The Position:

We are looking for a full-time, bilingual (Spanish) Small Claims/Civil Advisor with experience in customer service, document review, and an office environment.

 Competitive benefits package

 401k

 Paid holidays and sick time

The Location:

Better Business Bureau Serving Central California & Inland Empire Counties is headquartered in Fresno, California. The Small Claims/Civil Advisor is located on the first floor of the B.F. Sisk Courthouse.

Why Should I Apply?

 Excellent benefits

 Training

 Opportunity for growth

Full-Time Paralegal

Immediate opening for a full-time paralegal with PI experience. We offer health, dental, vision and retirement with paid holidays.  Send resume to:

Frank M. Nunes, Esq.
6073 N. Fresno Street,  Suite 101
(559) 436-0850